Work With Us

Our Success starts with our team.

Keeping up with an ever-evolving—and competitive—marketplace isn’t always easy, but it definitely keeps us moving forward as an innovative and employee-focused operation. It’s our goal to provide employees a great place to work, and that means offering more than just the basics.

We give our team the room and facility for success. We strive to give our employees the ability to collaborate and grow and develop the best possible solutions.

Our Values


We are truth-tellers and we speak directly.​​


We solve complex problems and serve beyond expectations.​


We seek to share.


We have empathy, provide feedback, and learn from our mistakes.


We think independently and experiment daily.​


We keep our eyes on the targets we have set.​

Employee Benefits

Healthcare is important, we get it. That’s why we offer all full-time employees a competitive healthcare package, including health, dental, and vision plans for you and your family. Retail Success even pays 100% of a life insurance policy for eligible employees as well as 100% of the premium for both short and long term disability coverage.

Our 401k plan is above the fintech industry median along with our Safe Harbor matching contribution, meaning that team members are 100% vested in the match following the eligibility term of six months.

Everyone deserves a break now and again, so we’ve built a competitive paid time off plan for all full-time employees, including most major holidays.

As a growing fin-tech company, we understand technology needs a defined roadmap for continued success. And much like our products, our employees remain encouraged by our clear commitment to their professional development. We have created an individualized review process that focuses heavily on career growth and aspirations. Our culture prioritizes promoting from within the company, as seen with many members of our leadership team.

Dress code? More like a “dress for your day” code. Which essentially means that we empower our employees to choose what they wear each day based on their schedule and activities. For most of our employees, it’s a casual lineup of jeans and tees.

Physical fitness can have a direct impact on job performance and regular exercise has been shown to keep employees motivated, energetic, and happy when they’re at work. Our on-site fitness center is available to all employees—providing a space to encourage an area of positive well-being and decreased stress.

Success Stories

A great place to work and feel valued.
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The Retail Success headquarters is beautiful and perfectly set up to create a dynamic working environment. In my experience, everyone has their voice heard and feedback is taken seriously. All are encouraged to act with urgency and to make decisions to keep the ball rolling. I feel supported to have a good work-life balance.
Encouraging and supportive staff from all levels.
Customer Support
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I am very happy with the culture of Retail Success. The staff at every level is very helpful and friendly. There is always a smile and hello as I move through the building. The team I work with is very supportive, and truly a team as we get the work done. Very positive work environment.
Positive work culture and supportive colleagues.
Marketing Manager
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I've been working at Retail Success] for a while now and I couldn't be happier with my experience. The work culture is positive, which has made coming to work each day a pleasure. My colleagues are incredibly supportive and approachable, which has helped me feel like a valued member of the team. I never feel micromanaged or undervalued, and I'm consistently challenged in my role. This makes every day interesting and eventful, and I feel like I'm able to make a meaningful contribution to the company's success.
A real sense of teamwork.
Client Solutions Representative
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I have really enjoyed my time with Retail Success. The environment is very open and friendly, with every department I've interacted with willing and eager to collaborate on projects. The work space is great. The large dining area is very comfy, complete with dishwashers! We even have a very nice gym on site.
Excellent opportunities
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I have been employed with Retail Success for over 11 years. Over the years, there have been many changes, which at times can be challenging but also rewarding. The owners and management truly care about their employees, and they lead by example. The office environment is collaborative and team members and management are always willing to help if needed. Retail Success is a fast-growing company and a wonderful place to work! If you apply yourself, you’ll go somewhere.
Winning attitude felt throughout the company
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Building is beautiful and brand new. New technology. All employees welcoming and helpful. The goal is to win. That is felt throughout the company and encouraged at all levels.

Explore the State of the Art Headquarters

The Retail Success headquarters in Overland Park, Kan., was designed to increase efficiencies for all departments by creating an open-plan work environment while still embracing personal workspaces. The entire building is also outfitted with the latest audiovisual technology, fostering endless creativity and innovation. We employ the latest technologies enabling dozens of collaboration areas anywhere you might find yourself. It’s empowering to experience some of the same technologies we deliver to our clients within our own walls. In the end, the entire space was designed around collaborating, sharing and executing and that is exactly what we plan to keep doing.

Meet the Hiring Team

Human Resources

Jenny headshot

Jenny McElhany

Human Resources Manager

Rina Headshot

Rina Sartain

Human Resources Coordinator

Retail Success Company working together

what’s your specialty?


Customer services

Whether you specialize in Implementations, Account Management, or Client Solutions, your ultimate goal is to deliver an unparalleled client experience in every interaction.

Software engineering

Retail Success is always looking for great talent to join our skilled engineering team to solve challenging problems and innovate solutions that delight our users.


Providing a wondrous foundation for the success of the RS family are our Accounting/Finance, Human Resources, Marketing and Sales teams.