Work With Us

Our Success
starts with our team

Staying ahead in a fast-moving, competitive market takes more than technology, it takes the right people. At Retail Success, we’ve built a culture that supports collaboration, innovation, and continuous growth.

That’s why we’re committed to creating an environment where our team can thrive, with the tools, support, and flexibility they need to do their best work. By empowering our people, we’re able to deliver stronger, more impactful solutions for the businesses and industries we serve.

Our Values

Integrity

We are truth-tellers
and we speak directly.

Innovation

We solve complex problems and
serve beyond expectations.

Transparency

We seek to share.

Care

We have empathy, provide feedback,
and learn from our mistakes.

Enthusiasm

We think independently and
experiment daily.

Focus

We keep our eyes on the
targets we have set.

Employee Benefits

Healthcare Coverage

Your health and well-being matter. Retail Success offers comprehensive employee benefits, including medical, dental, and vision coverage for full-time team members and their dependents.

We also provide:

• 100% employer-paid life insurance

• 100% employer-paid short- and long-term disability coverage

401k Matching

Planning for the future matters. Retail Success offers a competitive 401(k) matching program with a Safe Harbor contribution, so eligible team members are 100% vested after six months—helping you build retirement savings faster.

Paid Time Off & Holidays

We believe time to rest and recharge is essential. Retail Success provides competitive paid time off (PTO) and holiday benefits for full-time team members, helping you maintain balance and flexibility throughout the year.

Career Development

We invest in the growth of our team. As a growing fintech company, Retail Success is committed to supporting career development at every stage, with clear paths for advancement and ongoing opportunities to learn and grow.

Our individualized review process focuses on each team member’s goals and aspirations, helping guide meaningful career progression. We also prioritize promoting from within, with many members of our leadership team having grown their careers at Retail Success.

Casual Dress Code

Dress code? More like “dress for your day.” We give our team the flexibility to choose what works best based on their schedule and responsibilities.

For many, that means a casual approach, but the focus is on comfort, confidence, and showing up ready for the day.

Fitness Center (Retail Success HQ)

Supporting well-being is part of our culture. Our on-site fitness center at headquarters is available to all employees, providing a convenient space to stay active, recharge, and maintain balance throughout the day.

Success Stories

The Retail Success headquarters is beautiful and perfectly set up to create a dynamic working environment. In my experience, everyone has their voice heard and feedback is taken seriously. All are encouraged to act with urgency and to make decisions to keep the ball rolling. I feel supported to have a good work-life balance.

I am very happy with the culture of Retail Success. The staff at every level is very helpful and friendly. There is always a smile and hello as I move through the building. The team I work with is very supportive, and truly a team as we get the work done. Very positive work environment.

I've been working at Retail Success] for a while now and I couldn't be happier with my experience. The work culture is positive, which has made coming to work each day a pleasure. My colleagues are incredibly supportive and approachable, which has helped me feel like a valued member of the team. I never feel micromanaged or undervalued, and I'm consistently challenged in my role. This makes every day interesting and eventful, and I feel like I'm able to make a meaningful contribution to the company's success.

I have really enjoyed my time with Retail Success. The environment is very open and friendly, with every department I've interacted with willing and eager to collaborate on projects. The work space is great. The large dining area is very comfy, complete with dishwashers! We even have a very nice gym on site.

I have been employed with Retail Success for over 11 years. Over the years, there have been many changes, which at times can be challenging but also rewarding. The owners and management truly care about their employees, and they lead by example. The office environment is collaborative and team members and management are always willing to help if needed. Retail Success is a fast-growing company and a wonderful place to work! If you apply yourself, you’ll go somewhere.

Building is beautiful and brand new. New technology. All employees welcoming and helpful. The goal is to win. That is felt throughout the company and encouraged at all levels.

Explore the State
of the Art Headquarters

Our headquarters in Overland Park, Kansas was designed to support a modern, collaborative workplace. Open spaces encourage connection and teamwork, while dedicated areas provide room for focused, individual work.

Throughout the space, advanced audiovisual technology powers seamless communication and collaboration, giving our team the tools they need to create, share, and move ideas forward.

In many ways, it reflects the same spirit of innovation we bring to our clients—built into the space we work in every day.

Meet the Hiring Team

Human Resources

Jenny McElhany

Human Resources Director

what’s your specialty?

Careers

Customer services

Whether you specialize in implementations, account management, or client solutions, you’ll play a key role in delivering a seamless, high-quality experience for our clients at every interaction.

Software engineering

Join a team focused on solving complex challenges and building innovative solutions. Our engineers design and develop technology that powers real businesses and delivers meaningful user experiences.

corporate

Our accounting and finance, human resources, marketing, and sales teams provide the foundation that supports our growth. These teams drive strategy, operations, and the overall success of the organization.

Work With Us

Our Success
starts with our team